for Quote



1.How to make an order

Please advise the product materials, artwork design, Circuit principle, size and embossing or not ? it would be more better to have your detail drawing or sample . Customized product will be welcome.

2. What is your sample policy ?

Yes, Customer pay the shipping cost, we can provide free sample to check the colors, surface, materials,construction and function, but customized product needed to pay the tooling cost.

3. How to gurantee the after sales serivce ?
  1. we will send the tracking No to customer once we arrange the shipment. Both of customer and we will know the shipment status.

  2. If there is any complaint to the product, Only provide a picture for us double-check. We will check the shipment sample in our house to find the cause and get the Solution to the customer within 3 days.

  3. We can provide free replacement and take responsibility for the shipping cost if the mistake was made by us.

4. Shipping ways&Delivery time

Shipping by: UPS/FEDEX/DHL/TNT Or customer's request ways, More and more customers would like us to pay the shipping cost in advance because we can get cheaper shipping cost from our forwarder.

Delivery date: 10-12 working days for sample, 15-20 working days for production.

5. Payment terms

100% T/T in advance or Paypal in advance

Or 50% as deposit, another 50% before shipping or seeing L/B.

6. What is your packing ways?

Generally, we pack our goods in plastic bags and put in our wooden box with empty writing outside.

7. Do you test all of your goods before delivery?

Yes, we have 100% function test. For the LED membrane switch, we tested 3 times for LEDs before shipping

8. How do you make our business long-term and good relationship?
  1. We keep good quality and competitive price to ensure our customers benefit;

  2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

9. What is the different for price

The price is decided by 7 factors: Material, Size, Color, Finishing, Structure, Quantity and Accessories.

10. What is the surface Finishing Options? 

Matte/Glossy Lamination, UV Coating, Silver Foil, Hot Stamping, Spot UV, Flocking, Debossed, Embossing, Texture, Aqueous Coating, Varnishing…

11. Do you have any MOQ limit for formal order?

We have no MOQ limited to the quantity, but we have MOQ value for USD180-USD300 for different construction.

12. How many pcs for test samples of membrane panel?

We will provide 5pcs free sample for your confirmed once the tooling was established. If you need more samples, extra sample will be charged based on the price of the minimum quantity.

13. Can you do the design for us?

Yes. There ate many professional engineers having rich experience in graphic overlays& circuit designing. Just let us know your ideas and we will help to carry out your ideas into perfect products. If you send me your samples, we will design the drawings based on the samples and can revise the graphic of the face.

14. What information you need for quotation?

We provide information about: Drawings, photos, requirements, quantity.

Here's an example
Overlay Dimension:
Material: PET/PC
Finish: Matte/Glossy
Button Embossed Or Flat
Button No. :3
Cable Length:30mm
Connector: Female /Male/DuPont Connector
Hole: None

15. What software/format can you use for drawing?

Coreldraw, Illustrator, AutoCAD (.cdr  .pdf  .dwg)

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